Build good will and get referrals through back door
marketing.
If you are like me you are always looking for ways to
promote your business and add good will at the same time and if you can do it
for 46 cent postage then it’s really a win. Sometimes it can even be done by
email.
This is a slow but very effective way to build customer loyalty
and market through the back door very effectively.
If your business deals with home owner associations and
property managers this will be very solid tool for getting referrals from the
home owner and the home owners associations.
Let me explain , My
company provides painting , pressure
cleaning and roof cleaning I get calls from
home owners all the time telling me that they got that proverbial letter
that says they need to clean up their property within the next 30 days or they will be fined
.
This little good will ploy also helps to seal the deal to get
the work .
When I meet with the home owner I always ask if they have a
copy of the letter they received from the HOA or the property management
company.
Because our company policy is that we always take before and after pictures
of the work performed and will send them along with a letter to the HOA stating the work was
performed according to their request.
And that’s exactly what we do ,we also send a copy to the
home owner also.
This does 3
things to make you a hero
1.Takes the burden off the home owner to respond to the letter.
2. The HOA gets the letter of compliance with pictures you saved some on a trip for follow up
3. Now you have 2 people that will refer you because you set
yourself apart from just another contractor.
You don't have to spend a fortune to promote your business .
Look for little ways to set your self apart from your competition and some day you will look back and your competition will be a couple miles behind.
What are some ways you can set your self apart?
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